Delivery

*** LAST ORDERS FOR 2019 ON FRIDAY 13TH DECEMBER***

***GAEL WOODFUEL WILL BE CLOSED FROM TUESDAY 17TH DECEMBER 2019 UNTIL FRIDAY 3RD JANUARY 2020***

FAQs and common queries

Delivery charges

All delivery is charged from out base at Scotsburn Farm, Invergordon, IV18 0PE on a mileage basis, and the maximum delivery range is 50 miles. This is calculated through our online store prior to the point of check out.

Please note, we are only able to transport a maximum of 4 cubic meter bags and a selection of other products at one time. If you would like to purchase more than 4 bags, please get in touch to discuss options.

Delivery instructions

During the checkout process please state where you would like the bags to be dropped (just in case you are out when the delivery is made). You can add delivery instructions to the order notes field on the checkout page, as shown in the image  (click to enlarge). The bags will be left with you, and collected when we next visit your premises. We do not charge for the bags, but they are a significant expense to us and we appreciate them being returned in the same condition in which they were left.

Please add delivery instructions to the order notes

Reduce costs

In order to keep your winter fuel cost down, we would encourage you to order as much as you are able to in any one order to minimise deliveries and mileage throughout the season. This also helps us to adhere to out environmentally friendly ethos by keeping delivery mileage down.

Order collection

Collections can be arranged from our depot at Scotsburn Farm. As this business does not adhere to normal business hours, please get in touch before you arrive to ensure there will be someone there to help you.

Get in touch

To get in touch with us please use the contact form or the following details.

Post: Gael Woodfuel, Scotsburn Farm, Invergordon, Ross-shire, IV18 0PE

Telephone: 01349 204 154

Email: info@gaelwoodfuel.co.uk

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